Nonk Terms & Conditions — The Complete Member Guide

By accessing or using the nonk.bet website and its related services, you are deemed to have agreed to all terms and conditions stated herein. nonk operates under an international gaming license, and all activities are conducted in accordance with lawful and transparent regulations.

These Terms & Conditions are published in both English and Bengali. In the event of any conflict, the English version shall prevail. However, the Bengali translation has been prepared as accurately and clearly as possible for the convenience of Bangladeshi members.

Nonk reserves the right to amend these Terms & Conditions at any time without prior notice. For significant changes, members will be informed via email or platform notification. Continued use of the platform following any changes constitutes acceptance of the updated terms.

To open an account with nonk, the following eligibility criteria must be met:

• Applicants must be at least 18 years of age.
• A valid mobile number capable of receiving OTP verification is required.
• Each individual may only create one account.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Sharing account access with or selling your account to another person is strictly prohibited.

Nonk reserves the right to reject any registration application for any reason. As part of the KYC verification process, a copy of a national ID, passport, or driving licence may be requested. Withdrawals may be restricted until this verification is complete.

The following rules apply to all financial transactions on nonk:

• Nonk does not charge any fees on deposits. However, your payment provider may apply their own charges.
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawals can only be sent to an account registered in the member's own name.
• The daily maximum withdrawal limit varies by VIP tier.
• Large withdrawals may be subject to additional verification.

Nonk offers welcome bonuses, cashback, free spins, and special event bonuses from time to time. Each bonus has its own terms, which are clearly stated on the relevant promotions page.

General Bonus Terms:

• Each bonus comes with specific wagering requirements that must be met before a withdrawal can be processed.
• A member may not claim the same bonus offer more than once.
• Wagering requirements apply to winnings earned from bonus balance.
• Winnings from free spins are subject to wagering requirements.
• Nonk reserves the right to void bonuses and any associated winnings in cases of suspected bonus abuse.

The following rules apply to all betting and gaming activity on nonk:

• Once a bet is confirmed, it cannot be cancelled or modified.
• If a game or match is cancelled due to a technical issue, all wagers will be refunded.
• In Sports Betting, if a match does not start within 24 hours of its scheduled date, the bet will be considered void.
• In live betting, any bets placed after odds have changed will be settled at the updated odds.
• Nonk reserves the right to suspend or cancel games due to unforeseen circumstances.

For jackpot games: the conditions for winning and the prize distribution process are governed by the rules of the relevant game. Identity verification is mandatory for large jackpot prizes.

The following activities are strictly prohibited on nonk and may result in account termination as well as legal action:

• Creating or maintaining multiple accounts.
• Bonus abuse — such as transferring bonus balance to a family member's or friend's account to claim the same offer multiple times.
• Using software or automation tools to play games or place bets.
• Intentionally exploiting any technical error or glitch on the platform.
• Depositing proceeds from money laundering or illegal sources into a nonk account.
• Attempting to gain unauthorized access to another member's account.
• Using nonk's name, logo, or brand without authorization.

Members wishing to close their account may contact the support team. Any existing balance will be available for withdrawal, but all bonus balance will be forfeited.

Nonk reserves the right to unilaterally terminate an account for the following reasons:

• Violation of Terms & Conditions.
• Providing false or misleading information.
• Failure to complete KYC verification.
• Accounts that have been inactive for an extended period (over 12 months).
• Suspicious activity related to money laundering.

For inactive accounts, a maintenance fee of 2% per month will be deducted after 12 months of inactivity, until the balance reaches zero.

Nonk is committed to protecting members' personal data. Full details on how we collect, use, and safeguard your information are outlined in our Privacy Policy.

• Member data is never sold to third parties for marketing purposes.
• We may be required to share information with authorities due to legal obligations.
• All data is protected with 256-bit SSL encryption.

For more details, visit our Privacy Policy View page.

Nonk believes gaming should be fun, not a source of stress. That's why we offer a range of Responsible Gaming features to help you stay in control:

• Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
• Taking a Break: You can voluntarily take a gaming break ranging from 24 hours up to 6 months.
• Self-Exclusion: Long-term self-exclusion requests can be submitted by contacting the support team directly.
• Reality Check: Session time notifications can be enabled to keep track of how long you've been playing.

To learn more about Responsible Gaming, visit our Responsible Play View page.

Any dispute between nonk and a member will first be addressed through the support team. An initial response will be provided within 72 hours of submitting a complaint, and a resolution will be sought within 14 business days for more complex matters.

If a dispute cannot be resolved through support, neutral third-party mediation is available. These Terms & Conditions are governed in accordance with the rules of international gaming regulatory bodies.